We had a group of eight with us and chose this venue to celebrate a friend's birthday. It took an hour and a half to receive our meal. The meals themselves were average, overcooked, and did not meet expectations for what we felt french fine dining should have felt like. Plates were shoved in front of us and hastily removed the instant they saw an empty plate. The waiters were rude, gave very resentful looks at us, and gave no courtesy in saying "excuse me" or even "thank you", especially when grabbing (literally) our credit cards out of our hands. The Tables were set up in awkward fashion making it difficult for the waiter to move between tables. In fact, one of the waiters tripped over one of the girl's purses which was laid next to her seat, said "F You!" to the birthday girl, picked up the purse and threw it across the restaurant without a care for an apology. Later on we found out that waiter was the manager of the restaurant. All in all, I have never regretted going to eat out as much as this night. I have never seen such disrespect for customer service. Please heed this message! For the traumatic experience that that poor birthday girl experienced, please don't go to this restaurant!
Le 20 juin 2014, 01:03 dans Humeurs • 0
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